Free resources from our global L&D, commercial, leadership and sales experts.

Inspirational Leadership is a mystery to many, rare to observe and magical when it happens.

Becoming an inspirational leader and understanding and applying the behaviours in your role, every day, will make a big impact on your business. 

Leadership is a mystery to many, and too difficult to access and apply, because is it just that…a mystery. However, it is an important skill. It is also true that poor leadership causes so much angst in our society - from our politicians to our CEOs, our middle managers to our teachers, and so many more - surely we can think of it in simple terms, and help the ‘everyday leader’ succeed? Most of us are ‘everyday leaders’ – only a few of you will have saved the world, launched a multi-billion-dollar company, led the masses into battle, or created and led a political movement. However, we can all learn to be great leaders

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Virtual communication: Connecting quickly with your virtual audience: Part 3

In our COVID 19 world virtual communications have never been more important than right now. This could be informally with friends and family, or increasingly, in our business context. What is certain, when we return to ‘normal’, it will not be the ‘normal’ that we were used to. The seismic shock that we are experiencing will shape the future. It will never be the same again.

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Process? What process?

Why good sales needs a good process..

But it’ll stop me…..

What do you think when you hear the word ‘process’? Putting that question to salespeople tends to elicit two extreme responses. Firstly, it’s often “love it, gives me structure, that’ll help” or, very frequently, an internal scream – “it’ll restrict me, I can’t be myself, I don’t want to be a robot”. Which camp do you fall into?

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Virtual Selling part 1 : Preparation

For many organisations the COVID crisis stripped customer interaction back to the very core; no-frills, focus on the basics & keep it simple. Even that basic approach challenged client relationships as organisations grappled with survival within an ever-changing landscape, far from complete information and the impossibility of predicting the future…even the very near future.
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Virtual Communication - YOU are your communication (Part One)

Virtual Communication - YOU are your communication (Part One)

Virtual communications have never been more important than right now, in our COVID19 world. This could be informally with friends and family, or increasingly, in our business context. What is certain, when we return to ‘normal’, it will not be the ‘normal’ that we were used to. This seismic shock that we are experiencing in the context of our everyday lives will shape the future. It will never be the same again.

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A day in the life of a business facilitator – Part 1

The first 5 myth busters before you decide whether this role is ‘for you’

25 years ago, I was offered my first job as a ‘trainer’ – that was the day my world changed forever. What I discovered was, that in this crowded market of learning and development professionals, to stand out, this job, whilst one of the most rewarding on the planet, is one of the most demanding as well.

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