There's a conversation I have at the end of almost every programme I run.

A participant pulls me aside, or sends a message a few days later, and says some version of the same thing: "I get it, Nick. I can see why this works. But when I go back and try to do it, my boss asks for more slides."

They're not wrong. And they're not making excuses. They've just bumped into something that training alone can't fix.

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